Red and Howling Shop Frequently Asked Questions
How can I find out about sales, discounts and special deals?
I announce ALL of my sales, giveaways, new products, and cartoons throughout the year in my Newsletter FIRST!  So be sure to sign up!

You can sign up here!
NEW UPDATES for 2023:
Starting in May, I will be operating my shop in a new way. In order to offer you better shipping rates and to give me more creative time, I've partnered with 2 excellent companies who will be helping me fulfill Red and Howling across the globe. I'm a quality fanatic, so everything you receive from Red and Howling will be excellent quality.  And as always, everything you purchase is illustrated, designed & sourced by me, so you can expect nothing less, but amazingness :)!
Here's the breakdown:
Amy’s Boutique
These items are created and shipped by the artist from her studio in Virginia.
Everyday Essentials
These items ship from the U.S. and are fulfilled by one of my new fabulous makers.
Organic Collection
These items ship from Europe and are fulfilled by my new fabulous eco- powerhouse team! Ships worldwide very economically! (For example, whether you order 1 t-shirt or 10, the shipping is only $8-11 USD—no matter where you are on the planet!).
I'm very choosy about the vendors I manufacture with—they have to care about quality and giving back to the world in some way.  I work hard to get things just right before selling something on my shop. (I illustrate, write, and design everything myself & my amazing husband, Bryan animates my videos and adds his incredible music to them).  
Everything is thoughtfully produced in-house by ethical companies. My mugs are hand-printed in Pennsylvania; keychains are made in Ohio; stickers are made in Colorado; calendars & cards are printed on recycled paper in Canada; handbags & pillows are made by artisans in Canada; and t-shirts/sweatshirts/are printed in Ohio, California, and Europe.

Why don't you offer FREE shipping?
During limited times of the year, I do offer free shipping over a certain order value.

I am a small business that donates a portion of my profits to animal rescue, so it is hard for me to offer reduced shipping rates and/or free shipping like many big box stores.
The quickest and easiest way to get the EXACT shipping cost for your order is to add items to your cart, and begin the checkout process - there you will be able to enter your address, and find out exact shipping costs before you finalize and pay for your order.  You can then easily add, remove or replace items in your cart to see how your shipping costs are affected.
International customers are responsible for any Taxes and Import Duties.  In my experience, most parcels arrive at your doorstep without any duties or fees required. 
What Size should I Get?
Every garment on my shop has a Size Chart, so please compare this with a favorite t-shirt/sweatshirt. I carry Unisex, Women's and Plus sizes), so you should be able to find the perfect fit! If you still cannot decide on sizing, I can provide more details or assistance😀. I'm  happy to help!
Help! An item is Out of Stock!
Which item is out of stock?  (often items ARE in stock, but I've not updated the inventory on the shop, so please contact me). 
Don't See a Favorite Piece of Artwork?
Looking for a piece of my art that isn't available in my shop?  Please contact me, and I may make it available as a print, a greeting card, etc.
When & How Will My Order Ship?
• I sometimes reuse shipping boxes that are clean and sturdy, to reduce waste.
• Orders are packed with care and shipped out as quickly as possible.
• After you place your order it takes 5-7 business days to process your order, but often items ship more quickly.
• Need your Amy's Boutique order faster for a special occasion?  Please email:  and I will try to accommodate you.
Need product prices in your Currency?
You can change to your currency with the currency selector  on the top or  the bottom of each page.
"Is it safe / secure to shop on your site?" 
I care about your safety—my Red & Howling shop is equipped with the latest security technology available, so please know that you can shop safely.  How can you tell?  Look at the URL in the address bar and notice that it begins with "HTTPS://" and NOT simply "HTTP://".  The "S" let's you know that you have established a secure connection.  You should also see a little picture of a lock beside the URL (this depends on the browser you are using).  If you see the lock, click on it and you can get more info about the security encryption on my shop.   
I want you to be happy, so please email me with any issues. You may exchange any unworn/unused item within 30 days. Customer is responsible for return shipping.  Please contact
Find a Missing Package That Shows As "Delivered":
If your tracking information shows that your package has been delivered, but you can't find it:

Before contacting Red & Howling Shop, please:
  • Verify that the shipping address is correct (check the order confirmation email from my shop)
  • Look around the delivery location for your package (R&H customers have found packages under a bench, in a bush, with a neighbor, etc.)
  • Look for a notice of attempted delivery
  • Find out if someone else (neighbor / roommate/ other household member) may have accepted the delivery
  • Ask your carrier about the missing package
  • Wait at least 72 hours - in some cases packages may register as “delivered” 3 or more business days prior to arrival! Online systems don't always show details in real time